Shipping Policy
Yes, PetLoft offers delivery service to customers worldwide!
*Due to COVID-19, additional delays may be encountered. We apologize for any inconvenience.
Most in-stock items ship within 3-5 business days of ordering; however, due to unexpected reasons order processing can take up to 15 business days.
When your order ships, you'll receive an email with a tracking link. Tracking information may take 24-48 hours to update. Once your order has begun processing, changes or cancellations may not be possible.
Shipment within United States
Currently we only provide standard shipping.
| Order Value (USD) | Standard Shipping (5 - 7 business days) |
| Less than $10 | $3.99 |
| $10 or more | Free |
Shipping outside the United States
Canada and United Kingdom
| Order Value (USD) | Standard Shipping (7 - 10 business days) |
| Less than $25 | $4.59 |
| $25 or more | Free |
For orders from other countries/regions (exceptions may apply)
| Order Value (USD) | Standard Shipping (10 - 20 business days) |
| Less than $25 | $4.99 |
| $25 or more | Free |
Customs Regulations
Our prices do not include duties, value-added taxes or miscellaneous fees. If assessed, these charges are the responsibility of the package recipient, who will be billed for them by the local Customs office.
For goods shipped internationally, please note that the goods and accompanying materials may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the goods may not conform to destination country voltage (requiring use of an adapter or converter). You are responsible for assuring the goods can be lawfully imported to the destination country. When ordering from us, the recipient is the importer of record and must comply with all laws and regulations of the destination country.